Privacy Policy

This policy explains how JS Auto Body Repairs handles personal information provided through this website and during website-related enquiries.

It applies to information submitted through the quote form, contact links and other website interactions. Workshop, insurer or repair documentation handled outside this website may also be subject to separate collection notices or agreements.

Information collected through the website may include:

• your name, email address and phone number;
• your preferred contact method;
• vehicle make, model, year and optional registration;
• descriptions of collision damage, faults or requested work;
• photographs you choose to upload with a quote request;
• technical and security information needed to protect the quote form from misuse.

We may use submitted information to:

• review and respond to repair or service enquiries;
• prepare or discuss an initial repair estimate;
• contact you using your preferred contact method;
• assess photographs and information relating to your vehicle;
• protect the website, quote form and business from spam, fraud or misuse;
• maintain appropriate business and enquiry records.

Uploaded photographs may contain vehicle registration plates, people, documents or surroundings. Only upload photographs that are relevant to the repair enquiry and that you are authorised to provide.

Avoid including unrelated people, personal documents, residential details or other information that is unnecessary for the quote.

In production, quote requests may be delivered to the business through configured email infrastructure. Security and anti-spam services may also process limited technical information required to protect the form.

During local development, test submissions may be stored in a private local development directory. Development submissions must not contain real customer information.

Information may be disclosed to service providers used to operate the website, deliver enquiries, host data, prevent abuse or provide technical support.

We do not state that customer information is sold. Information may also be disclosed where required or authorised by law.

Reasonable administrative and technical measures are used to protect information from misuse, loss, unauthorised access, modification or disclosure.

Information should be retained only for as long as reasonably required for the enquiry, repair relationship, business records, dispute handling or legal obligations.

You may contact us to ask about personal information associated with your website enquiry or to request correction of inaccurate information. Verification may be required before information is released or changed.

The website may use Google Analytics after a visitor explicitly accepts analytics. Analytics is used to measure page views, website interactions, quote conversions and performance metrics.

Google Analytics is not loaded when analytics consent has not been granted. Advertising storage, advertising user data and advertising personalisation remain denied by this website.

Contact the business with questions, privacy requests or concerns about how website-submitted information has been handled.

This policy may be updated when website features, business processes, service providers or legal obligations change. The effective date above identifies the current version.